Thomas Hsia, MD

Thomas Hsia, MD
Santa Maria Gastroenterology 525 Plaza Dr Ste 307 Santa Maria, CA 93454
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this gastroenterologist to others?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.1.177
June 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.121.79
May 03, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
November 16, 2011
Was this gastroenterologist friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider rush your appointment?
No
by Anonymous
November 09, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this gastroenterologist use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
by Anonymous
October 10, 2011
Was the waiting area spacious?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 19, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 17, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider answer all of your questions?
Yes
Was this gastroenterologist's staff friendly?
Yes
by Anonymous
August 04, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have helpful information available online?
Yes, but very little
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
May 06, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They didn't pressure me to buy anything I didn't need, which I really appreciated.
by jcg
April 20, 2011
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