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Eric Rowen, MD

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Eric Rowen, MD
Valleycare Gastroenterology
(22 Reviews)
> Get Phone Number & Directions
5575 W Las Positas Blvd Ste 320 Pleasanton, CA 94588
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Consumer Feedback

(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.137.242
August 20, 2014
I've been waiting for results from a capsule endoscopy that I was told would take 3 to 4 days. A month late and I'm still waiting! Sadly, this isn't the first time. On another occasion it took two weeks to get results that should have taken a couple of days, and on yet another occasion, it took them just shy of three weeks to find out about the availability of a scan. All of these have happened during a time that we're trying to identify a rare cancer that I've already tested highly elevated for on two occasions.

Dr Rowen is a nice guy and I'm sure he's a knowledgeable doctor, but he and his staff have let me down tremendously during a time that I'm nervous and struggling to stay positive. It's just not acceptable.
by Let Down Again xxx.xxx.232.177
November 02, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.220.184
August 19, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.133.116
March 22, 2013
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I was happy with the staff; they were quite friendly and made me feel welcome.
by agatha xxx.xxx.180.120
March 05, 2013
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
Sense of humor makes it especially easy to be around Dr. Rowen ... and his excellent medical skills, of course, and thoughtful answers to all my questions. And...his patience!
by Allison xxx.xxx.176.184
May 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.128.250
May 14, 2012
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.199.166
March 22, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
January 26, 2012
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous
January 24, 2012
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Map and Directions
5575 W Las Positas Blvd Ste 320, Pleasanton, CA 94588