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David Zimmerman, MD

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David Zimmerman, MD
Complete Family Medical Ctr
(17 Reviews)
> Get Phone Number & Directions
27001 La Paz Rd Ste 294 Mission Viejo, CA 92691
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this doctor friendly?
Extremely Friendly
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was truly amazed at the broad approach this provider took that considered so many aspects of my life outside of their specialty. Amazing!
by RobynB xxx.xxx.237.154
July 07, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.100.115
November 20, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider remember you by name?
Sometimes, but not always
by endo xxx.xxx.227.82
July 12, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Are you going to visit this provider again?
Not if my life depended on it
Did they follow up with you after your appointment?
No, but they said they were going to!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.92.120
June 21, 2013
I came here as a new patient to get tested for TB, as I'm planning on entering child care services where TB testing is required (mind you, this was my first time getting the test done and the nurses knew this). I paid $22 to have my TB test done on a Wednesday. The nurse told me that I "could come back on Friday for the results anytime between 9 and 4."

Well, since I hadn't been asked to make an appointment, I figured I would just go in sometime the following week if I didn't have time on Friday - which I didn't. I called the following Monday to ask if my results were ready and if I could either have them read via phone, or come in to get them. The nurse tells me that while I can have them verify that they tested me, they could no longer "read" my results, so my options were to either: pay another $22 to be tested again, or go somewhere else.

I was confused as to why I would do either of these things and questioned it. She informs me (for the FIRST time) that TB testing and readings have to be done within a 48-72 hour time span. I asked her why I wasn't told earlier about this significant part of the testing. She replies, "actually, I did tell you that you needed to come in on Friday." Let me stress that when she told me this, there was NO sense of urgency in this! She didn't even schedule an appointment! It was a mere suggestion in her words and tone.

When I explained this as well as the fact that had I known I needed to have my test read in a specific time span, I would have made sure to come in. She then has the nerve to tell me that when she "asks a patient to come in, they come in." Must be nice to have an abundance of such perfect, obedient patients! Additionally, she tells me that this is the exact reason she tells a patient "not to come in on a Thursday for the TB test - because they won't be able to get the results read on time." Why in the world was I left out of this bit of information?!

I ask to speak to her supervisor and she refuses. She just puts another nurse named Tonya on the phone, who is equally as rude. She proceeds to tell me that it isn't their problem that I didn't come in and there's nothing they can do for me because that's just the way that TB testing goes. I explain that my problem isn't the fact that there's a time span on the testing. My problem is that it was my first time getting it done, the nurses knew this, and I was NOT ONCE informed about these specific and important details to the testing! When I asked her to have her supervisor contact me, she said she can't make an guarantees that he'll get back to me. How convenient.

Completely rude and unprofessional nurses - they BOTH raised their voices and talked over me/interrupted me the entire conversation, and wouldn't even take responsibility for the major details they left out of my TB testing results. Horrible, horrible staff. Do not go here - they treat their patients terribly!
by Anonymous xxx.xxx.193.212
May 20, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.204.167
April 19, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Kim xxx.xxx.21.18
January 04, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.72.194
October 30, 2012
Does this family doctor use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider prominently display their diplomas or business license?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.72.41
October 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by jenny xxx.xxx.26.40
June 03, 2012
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Map and Directions
27001 La Paz Rd Ste 294, Mission Viejo, CA 92691