Steven Thomas, MD

Steven Thomas, MD
Black Skin Care Specialists 2185 Northlake Pkwy Bldg B Tucker, GA 30084
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Consumer Feedback

(62 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
October 20, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
September 28, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. All of my questions were answered during the appointment, which put my mind at ease.
by Tamara
September 28, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
September 06, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I don't know of anywhere else that would've taken better care of me. I had a great experience. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by chaundra
August 29, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was confident that they were using the latest treatment methods. They paid close attention to me and all of my questions were answered.
by J.D. Evans
August 22, 2011
Was it easy to make an appointment with this provider?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
August 02, 2011
Was this provider's staff friendly?
Yes
by Anonymous
July 14, 2011
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
July 13, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 07, 2011
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