Steven Thomas, MD

Steven Thomas, MD
Black Skin Care Specialists 2185 Northlake Pkwy Bldg B Tucker, GA 30084
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Consumer Feedback

(62 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
January 02, 2012
I've been going to Dr. Thomas for nearly 20 years. His office is somewhat far away but definitely worth the drive to Tucker from where I live in North Cobb. The staff makes an extra effort to get to know the patients and find out what they need. He always remembers me and makes me feel very important even if it has been a few years since I have come in with a problem. They always go above and beyond to help me with anything I need. I will be going to Dr. Thomas and recommending him to any person who needs a dermatologist who understands and knows how to treat black skin.
by J.P.
December 30, 2011
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
December 26, 2011
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
December 16, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
December 14, 2011
Would you recommend this dermatologist to others?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 13, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
December 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 29, 2011
Did this provider rush your appointment?
No
Were you able to relax during your appointment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
November 25, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by Kay
October 24, 2011
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