Thomas Kim, MD

Thomas Kim, MD
Dermatology Associates 1240 Westlake Blvd # Blvd-205 Westlake Village, CA 91361
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.21.66
October 15, 2014
I had a small chemical spill on my face at work. The exact places this chemical landed on my skin discolored it a light grey color. I went to Dr. Thomas Kim because the other doctor in their office doesn't accept new patients. Dr. Kim told me that these new grey spots on my face weren't due to the chemical, but from a rare skin condition that men get from a high level of estrogen?! I waited for over 45 minutes to be seen, and finally for the 3 minutes I was seen by him he never listened. He would seemingly ask the exact questions that he would've had the answers to, had he simply listened....and finally in the end without listening to me for a 4th time gives me a prognosis like that? No way would I recommend him to anyone I care about.
by Disappointed Customer xxx.xxx.200.122
October 31, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 17, 2012
I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. It was easy to get the appointment time that worked for my schedule. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by Leonora
December 21, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 28, 2011
Would you recommend this dermatologist to others?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
June 02, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Candy
May 18, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
April 05, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
March 21, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
Yes, I was freezing
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
February 28, 2011
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