Marc Kramer, MD

Marc Kramer, MD
8929 University Center Ln Ste 208 San Diego, CA 92122
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.83.231
October 30, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.0.215
July 25, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it easy to make an appointment with this provider?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.171.139
February 21, 2013
Dr. Kramer is a great doctor. You can get in to see him fairly quickly, and I have found that his office may be open to accepting different insurance arrangements. I just love the "old fashioned medicine" model practiced here. The medical assistant knows you by name, talks to the doctor about your condition, CALLS YOU BACK, asks how you are doing. asks you TO call back and let them know how you are doing, etc. You are a person! You are not part of a SYSTEM. On the down side of old-fashioned medicine, you need to accept the physician's personality, which is the down side. If you overlook this and focus on the care you are getting, you will be very satisfied. Dr. Kramer diagnosed a condition for me that I had been living with for a long time. In my experience before this, I was never referred to an ENT, treated by primary care providers. The tendency was to "write off" my symptoms as due to something else more minor or perhaps psychological.
by violet xxx.xxx.141.200
March 12, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider promptly return your phone calls?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 06, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
No, they were polite
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 30, 2012
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
by Anonymous
December 14, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
November 08, 2011
Was the waiting area spacious?
No, but I can always find a seat
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 29, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
September 23, 2011
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