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William Cohen, DO

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ENT

UCI Health Ear, Nose & Throat Services

Orange, CA

UCI Medical Center

Orange, CA

UCI Health — Placentia

Placentia, CA

Jay Howard Goland, MD

Fullerton, CA
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William Cohen, DO
(7 Reviews)
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2501 E Chapman Ave Apt 401 Orange, CA 92869
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Dr. Cohen and his staff are consistently efficient, concerned with patient's comfort, and ready and willing to listen to the patient. It isn't very often you find a staff as dedicated and willing to help. Jenna is especially efficient and sincerely concerned with the patient's comfort. I have been seen by Dr. Cohen at both his office in Placentia and in Orange. He always is ready to listen and takes time to make you feel at ease. He even has quite a sense of humor. He makes sure you understand his assessment and plan of treatment. His office staff is simply the best. They are willing to help with any questions and make scheduling appointments as easy as possible. I highly recommend Dr. Cohen.
by Nancy S. xxx.xxx.91.11
June 22, 2016
the people thay work over ther mean eventhough hey are wrong they lie tey your appoint,ent canceled becouse dr is not going to be in the office or he is not going to be in when actually the dr is in the office when u fing out dr is in the office and you ask them why tou lie they say beous you are not new pationt or may be becous i have a medle estern accent i really dont know 21 century and still acting this way in may case i have a tomor in my mouth and befor i open my mouth they say oh iknoe iknow efor ket me i say a worf doc kohen is very nice guyhe is a good dr but when you hang with wrong crowd wht u spect i will find out if he knows about all this thing and what is going on his office i feel sorry for what hapen i told my wife to call and cofirm appi, tjey told her at 2,15 when i called abd ask them you told e dr not hear and cance;; me she said becous you are not new paitiont we saw you few years back if you reading this dont blam dr just wait for the day that hey call u and postpond your appoinment good lock
by al xxx.xxx.192.215
September 24, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was the waiting area spacious?
Yes, extremely spacious
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Jackie Halah xxx.xxx.39.19
November 29, 2013
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Susan xxx.xxx.129.63
November 19, 2013
I went as a referral for a minor nose problem. His surgery made it significantly worse. In the follow up, he made it completely obvious that he didn't care about me or what I had been through. I don't feel like I can count on him to work with me to find a solution for my situation. He messed up my nose and told me it wasn't his fault, and I could try a teaching university to see about further work, that there was nothing more he could do for me. I would never refer any of my family and friends to go here. If I had know how terrible he was, I never would have gone. I hate to say it but the staff here is just not that friendly, and the wait is long with no explanation why or how long you should anticipate the wait will be.
by Dissatisfied patient xxx.xxx.115.172
January 21, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No
by Pam xxx.xxx.108.159
October 10, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 24, 2012
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Map and Directions
2501 E Chapman Ave Apt 401, Orange, CA 92869