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Michael Shapiro, MD

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Michael Shapiro, MD
(15 Reviews)
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1000 S Eliseo Dr Ste 203 Greenbrae, CA 94904
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
by Anonymous xxx.xxx.203.215
May 24, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by KTam xxx.xxx.230.88
July 23, 2012
The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people. I got my test results back so quickly here. I really appreciated their urgency and it showed me how much they care about their patients. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Greg Crosby
February 13, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Does this provider remember you by name?
No, and they don't make an effort to even try
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous
December 21, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 03, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
September 27, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Are you going to visit this provider again?
If I need to, I'll return
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 26, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
by Anonymous
September 15, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider give unbiased advice?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 11, 2011
Was this provider's office clean?
It was satisfactory
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
July 07, 2011
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Map and Directions
1000 S Eliseo Dr Ste 203, Greenbrae, CA 94904