John Heine, MD

John Heine, MD
Heine & Avon 1999 Mowry Ave Ste 2M Fremont, CA 94538
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Does this urologist promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.24.180
September 19, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem irritated to be working with you?
No, they were polite
Was this urologist friendly?
Yes
Was this urologist's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.166.55
January 28, 2014
How would you compare this urologist to others in his/her field that you have visited?
There is no comparison!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.10.157
August 05, 2013
by Anonymous xxx.xxx.210.4
February 27, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.85.89
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.109.143
April 17, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I would never go to anyone else. They are the best in the field. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment.
by stephen
February 07, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you leave the office feeling satisfied with your visit?
Completely!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
No, they were on time
by Anonymous
December 29, 2011
Did this urologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 05, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I loved how comfortable their waiting room chairs were. I almost didn't want to leave the waiting room. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Bob Meade
July 20, 2011
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