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Juanita Kagwa Nyanzi, MD

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Juanita Kagwa Nyanzi, MD
(2 Reviews)
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117 W Willow St Pomona, CA 91768
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Consumer Feedback

(2 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
2 star average for Recommended
My daughter was a patient there for about 6 yrs. I loved the dr but the staff there is bad. They don't do referrals on time...it took them about 8 months to refer my dr out...every time I questioned them they told me the referral expired that they had to resubmit...they did that 3 times. I finally called my daughters insurance and I was told no referral request had been submitted... I went in to talk to the supervisor and it was like talking to air...she ignored me and walked away...I finally change drs but now they won't transfer my daughters records they say they dnt receive the request when I have seen the received fax receipt and showed it to them... I requested to speak to the dr but that Asian supervisor keeps telling they dont have time to send out my daughters records nor to talk to me, the dr is too busy seeing patients....if u have a choice to choose a different dr please do so... If u dnt good luck ...
by Upset mother xxx.xxx.222.69
February 04, 2013
Did this pediatrician have toys, magazines or TV's in the waiting room?
They had some, but nothing my kids were interested in
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
July 13, 2011
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117 W Willow St, Pomona, CA 91768