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Marc A. Valley

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Johnson City, TN

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Marc A. Valley
East Tennessee Brain and Spine Center
(5 Reviews)
> Get Phone Number & Directions
701 Med Tech Pkwy, Suite 300 Johnson City, TN 37604
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
My wife was a patient in the Kingsport office, and her normal dr. was out so they sent her to Johnson City and not only were they rude but when they called her back in for a pill count and should couldn't come in immediately due to the fact she doesn't drive and I was working 12 hour shifts they dropped her immediately. Now she's in constant pain and they couldn't care less. Where's the compassion?
by Lenwood Dunlop xxx.xxx.153.136
February 19, 2016
missed one phone in to come in due to being out of state then when i went in for my reg appt i didnt bring my pills so they dismissed me also sent a report to my family dr stating i only had a trace of my medcine in me thats a lie i know of another lady they had her so upset over wrong drug screening she almsot called the law and have them test her said she was on whiskey and morphine i knew the lady she didnt drink and dont take morphine and now i live with severe chronic pain cause i cant find a dr.i enjoyed going t this clinic but after the one time thing now i am hurting for life. i take lasix every morning and even when i was taking lithobid 3 times a day it would show up - in my blood ,,,,
by margaret cordell xxx.xxx.214.99
January 14, 2016
I am a resident of Houston, Texas. Houston (pop. 5.5 million) has the world largest medical center -- the Texas Medical Center. So you can imagine how surprised I was to receive an evaluation about my medical care from this Dr. Marc Valley in the small city of Johnson City, Tn. I cannot figure out why a doctor in Tennesee got my medical records for and evaluation and then had the audacity to send me a letter stating that my condition was such that I did not require treatment from the doctor who I use in Houston. I must say this Dr. Valley doesn't seem to observe any doctor/patient protocol because I AM NOT a medical person. I am well educated -- MBA, University of Texas at Austin but I have no idea why Dr. Valley did not go over his evaluation with my doctor. My doctor by the way is part of the Memorial Hermann Healthcare system. The scale of patient care of MHHS relative to Johnson City, Tn. is about 180 degrees --- MHHS has a chain of large hospital complexes all over the Houston Metro area. I would suggest in the future that Dr. Valley consult with my doctors at MHHS before giving me an evaluation. I have never been to Johnson City, Tn and certainly never used Dr. Valley for my healthcare needs here in Houston.
by Howard Dunbar xxx.xxx.17.204
November 25, 2015
Would you recommend this pain management specialist to others?
I Already Have
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.168.237
October 27, 2012
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to relax during your appointment?
Yes
by Anonymous
January 25, 2012
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Map and Directions
701 Med Tech Pkwy, Suite 300, Johnson City, TN 37604