Kevin Kelly, MD

Kevin Kelly, MD
Valley Ear Nose & Throat Srgns 2000 W Bethany Home Rd Phoenix, AZ 85015
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
DID SINUS SURGERY ON ME. NEVER TOLD ME I WAS SUPPOSE TAKE FLONASE FOR THE REST OF MY LIFE IN ORDER TO KEEP THE POLYPS AWAY. MY INFLAMATION NEVER WENT AWAY, AND IM STILL SUFFERING FROM CHRONIC SINUSITIS. AND HAVE A NEW DOCTOR THAT SAYS KEVIN KELLY HAS BEEN SUED OUT OF STATE
by EILEEN xxx.xxx.218.135
December 03, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No
by suncitypatient xxx.xxx.30.238
July 10, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
July 19, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel safe in this provider's care?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 30, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 27, 2011
They made me feel uncomfortable for asking any question. I haven't seen any coupons or discounts for this provider's office. They never mention anything about promotions when I'm there. They didn't help me as much as I was hoping and didn't answer all my questions. I asked the girl that called to tell me about a test that was ordered and she was abrupt and stated "your Dr. ordered it. This was a carotid u;ltrasound & not discussed with me. Still wonder why, but will have it unless it is coded wrong and too much $$
by Alberta
May 04, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
by Anonymous
April 13, 2011
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Extremely comfortable; I could have fallen asleep
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 28, 2011
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