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Norman Fernando, MD

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Phoenix, AZ

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Phoenix, AZ

Banner - University Medicine Internal Medicine Clinic

Phoenix, AZ

Banner - University Medicine Internal Medicine Clinic

Phoenix, AZ
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Norman Fernando, MD
Norman M Fernando MD
(6 Reviews)
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6619 N 19th Ave B Phoenix, AZ 85018
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by MJ xxx.xxx.195.137
September 03, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider rush your appointment?
No
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.72.154
November 27, 2012
Did this provider rush your appointment?
No
Does this provider use current and safe equipment?
Fairly current
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
February 23, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 23, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
September 22, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have reasonable prices?
Absolutely!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 19, 2011
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Map and Directions
6619 N 19th Ave B, Phoenix, AZ 85018