Lora Pound, MD

Lora Pound, MD
Baptist Health Ctr 5890 Valley Rd Birmingham, AL 35235
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was the waiting area spacious?
Yes, extremely spacious
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.59.50
August 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.147.67
March 31, 2012
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this family doctor answer all of your questions?
Some were answered
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this family doctor use current and safe equipment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
February 03, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
January 30, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 06, 2011
Does this provider remember you by name?
Sometimes, but not always
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous
September 04, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you recommend this family doctor to others?
I Already Have
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 08, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
May 16, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
April 21, 2011
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have reasonable prices?
Yes
Would you recommend this provider to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 06, 2011
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