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Vicki Haynes, O.D.

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Vicki Haynes, O.D.
Envision Eye Center
(7 Reviews)
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1475 East Belvidere Rd Grayslake, IL 60030
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.100.154
December 02, 2013
Does this provider treat every client equally?
No, they definitely favor certain clients
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.225.182
April 19, 2013
This was my first visit with Dr. Haynes but second visit to the Grayslake location. Dr. Haynes was very professional and very courteous. I do have a problem with the staff. They were great on my first visit but terrible on my second. They made me feel like they didn't care or want to provide me with good customer service. I will never return.
by Anonymous
February 23, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous
December 02, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's staff friendly?
Yes, they went above and beyond
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
November 18, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
April 29, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous
March 22, 2011
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Map and Directions
1475 East Belvidere Rd, Grayslake, IL 60030