Frank Laurenzano, DC

Frank Laurenzano, DC
Okeechobee Chiropractic Center 7780 Okeechobee Blvd West Palm Beach, FL 33411
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
When I called the office, the person on the other line greeted me with “Hello? Yeah?” It was not the “Thank you for calling ...” professional greeting one is expected to receive when calling a doctor’s office. Upon arrival, the front desk attendant was friendly. However, the chiropractor himself felt the need to talk about where he went to high school, his first date with someone 30 years ago, where he had lived, etc. He also proceeded to call me a nerd for teaching science and pushed his nose up in the air when he heard where I received my education. When I gave him my x- rays and MRI reports, he stated, oh that’s nothing. I have been to over 2 dozens chiropractors in my life in different parts of the world. This is NOT the professionalism one expects from a doctor.
by M xxx.xxx.12.114
February 04, 2019
This is a fantastic chiropractor who has a terrific staff. I have been receiving services from him for several years. Last week I was away from Florida and required an adjustment so I went to another chiropractor. There was no comparison. Dr. Laurenzano is thorough, gentle and caring. His massage therapists are fantastic and his office assistant Fiorella is truly special. I highly recommend!
by mendy xxx.xxx.199.251
March 17, 2016
Great Dr, great attention from reception, Fiorela is very nice and attentive .
I would for sure return and recommend them to anyone in need of s good chiropractic
by Ale xxx.xxx.214.180
September 29, 2015
Did this chiropractor answer all of your questions?
Yes
Did this chiropractor explain your treatment method before performing your adjustment?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
Does this provider offer flexible appointment times?
Yes
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
by Anonymous xxx.xxx.240.225
June 27, 2014
Are you going to visit this provider again?
Yes
by Anonymous xxx.xxx.94.137
May 19, 2014
Was the music playing while you waited or during your visit pleasant to you?
Yes
Is this business handicap-accessible?
Somewhat
Did you feel that your waiting time was acceptable?
Mostly
Does this provider treat their staff well?
Extremely well
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.240.225
April 02, 2014
Was this chiropractor's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's staff friendly?
Yes, they went above and beyond
by Dara xxx.xxx.227.2
December 09, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.146.211
August 19, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to relax during your appointment?
Yes, I was completely at ease
by samantha xxx.xxx.252.75
January 25, 2013
Were you able to relax during your appointment?
Yes
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Frank xxx.xxx.199.162
November 27, 2012
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