Paul E Masi, MD

Paul E Masi, MD
2880 DIXWELL AVE HAMDEN, CT 06518
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did you experience unnecessary pain during your visit?
No
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.158.167
January 16, 2014
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.135.179
April 18, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Would you recommend this ophthalmologist to others?
I Already Have
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.142.33
November 29, 2012
Are you going to visit this provider again?
Without a doubt!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.219.223
October 23, 2012
Would you recommend this ophthalmologist to others?
Absolutely Not
by Anonymous
March 01, 2012
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their advanced and sophisticated equipment was like none I've ever seen before. I was very impressed with how high tech everything in their office was.
by Anonymous
February 20, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 16, 2011
Did you feel safe in this provider's care?
Yes
Was this provider late to your appointments?
No, they were on time
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 14, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
July 22, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's staff friendly?
Yes
by Anonymous
April 29, 2011
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