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John M Lertora, OD

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John M Lertora, OD
(10 Reviews)
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41 WINTONBURY MALL BLOOMFIELD, CT 06002
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Dr. Lertora is very knowledgeable, thorough and takes the time to give a thorough exam and answer all your questions.
by Rita xxx.xxx.216.254
July 18, 2016
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.79.37
October 07, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you leave the office feeling satisfied with your visit?
Completely!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Rita xxx.xxx.129.196
January 29, 2013
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important.
by Anonymous
February 06, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
February 01, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
November 27, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
August 05, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous
July 22, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider answer all of your questions?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 22, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 18, 2011
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Map and Directions
41 WINTONBURY MALL, BLOOMFIELD, CT 06002