Michael J Cohn, OD

Michael J Cohn, OD
48 AUBURN ST AUBURN, MA 01501
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the waiting room chairs comfortable at this eye care office?
Not really
Was this provider's staff friendly?
Not Really
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider friendly?
Friendly Enough
Were the staff members able to answer your questions?
Some
by Anonymous xxx.xxx.55.182
October 03, 2014
Was this provider friendly?
Yes
by Anonymous xxx.xxx.43.66
March 25, 2014
Does this provider use current and safe equipment?
Fairly current
Would you recommend this optometrist to others?
I Already Have
Does the provider's staff treat you well?
Yes
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Michael xxx.xxx.189.5
March 13, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.25.123
January 10, 2014
by Anonymous xxx.xxx.26.72
July 18, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.197.128
July 09, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.99.98
March 01, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.228.80
February 21, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.1.224
January 30, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.188.207
January 22, 2013
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