Terry E Anelons, DC

Terry E Anelons, DC
257 AYER RD HARVARD, MA 01451
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you experience any numbness after your appointment with this chiropractor?
A little. I kept hoping it would go away.
by Anonymous xxx.xxx.12.141
October 30, 2012
I did feel a little less pain after my chiropractic treatment, but nothing major. Staff was friendly. Dr. Anelons was kind and knowledgable. However, the way he runs his office lead to a less than satisfactory experience. I was consistently kept waiting, from 10 to 30 minutes, for my 15-20 minute appointments. He had several patients at a time & often I was set up with a treatment, i.e. e-stim, and a timer, then left alone. Once the timer went off, another staff member would come in to turn off the machine & I'd be left to wait again. On more than 1 occasion, the staff member didn't respond to the timer & I'd be stuck with the e-stim for longer than intended, which was uncomfortable. I had seen another chiropractor years ago & had much greater relief and satisfaction. Eventually I stopped going to Dr. Anelons. It's too bad because I think he has the tools and skills to be a good chiropractor; unfortunately he seems more interested in seeing as many patients as possible than in providing effective treatment & satisfactory experiences for his patients.
by Karen xxx.xxx.161.176
May 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.60.63
March 27, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 26, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by mary
May 18, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Dan Ferguson
March 02, 2011
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