Peter C Kwong, MD

Peter C Kwong, MD
1600 CENTRAL DR STE 200 BEDFORD, TX 76022
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
3.5 star average for Recommended
Staff
4 star average for Staff
Kwong comes across as rude and mean! He doesn't explain anything about your condition. He will only tell you what he expects for example: If he is treating you for something he will first start off by putting you into a cast and tell you not to walk on it, that's it nothing else said. Then he will sign you up for a 2 week appt..No after care instructions except "don't walk on it or drive. When you return he will remove the cast and state to the patient "I hope your workers comp pay for your brace" While standing at the receptionist window she has no clue about a "permission from workers comp and she makes me another 2 week appt. and send me out of the facility about 4 doors down without any protection on my injury to a place where they put braces on the injury. Following up with the brace appt. I did not have a long wait in the waiting room but I did have a long wait in the patient room! When he finally comes in 15-20 min. later Kwong states"Oh they paid for the brace....Then he rudely tells me to take the brace off and pushes around the injured area and ask "does that hurt" all while he would be pressing in the wrong area...others areas around the injury did hurt. Then he takes you back to get an x-ray tells you to go back to the room and comes in and tells you that "it looks good but you should have been looser by now?" Then tells you to come back in about 2 weeks........No therapy info. No type of instructions, just come back.
Peter C. Kwong days as a orth. are over because he does not care about his patients especially if they use workers comp. He's mean, arrogant and I would not recommend anyone to him especially if concerns healing.......
by lisa xxx.xxx.115.228
August 28, 2014
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
by Anonymous xxx.xxx.247.5
July 06, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this orthopedic surgeon to others?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.159.91
June 14, 2013
Did this provider answer all of your questions?
Yes
by Anonymous
November 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you experience unnecessary pain during your visit?
No
by Anonymous
July 11, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous
March 06, 2011
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