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Roger Chams

Wellness.com Featured Provider
Roger Chams
Illinois Bone & Joint Institute
(11 Reviews)
Office

(847) 247-4000

 Fax (847) 234-2090 720 Florsheim Drive Libertyville, IL 60048

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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this provider friendly?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this orthopedic surgeon to others?
I Already Have
by Paul xxx.xxx.241.153
March 17, 2014
It seems to me that Dr Chams really cares about his clients. He and his staff are friendly, warm, and welcoming. I've already told my friends and family about the positive experience I had there. Dr. Chams put my shoulder back together and he made sure that I went to the right physical therapist after my surgery. Highly recommended.
by tmcmanus xxx.xxx.82.40
February 27, 2014
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.134.152
February 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Richard Zalke xxx.xxx.170.126
August 15, 2012
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
February 08, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 29, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
November 28, 2011
Everyone in my community knows that they are the absolute best in the field. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by d. alley
September 07, 2011
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 03, 2011
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Joseph Sedik
May 24, 2011
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Map and Directions
720 Florsheim Drive, Libertyville, IL 60048
Website https://www.ibji.com/doctors/roger-chams-md?utm_source=extnet&utm_medium=yext
Primary Specialty

Doctor

Practice Illinois Bone & Joint Institute
Gender Male
Business Hours
Monday:7:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:7:00 AM - 6:00 PM
Friday:7:00 AM - 5:00 PM
Saturday:8:00 AM - 11:30 AM
Sunday:Closed