I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I don't know of anywhere else that would've taken better care of me. I had a great experience. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They were friendly and made me feel at home.