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John Esser

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John Esser
Fullerton Eye Institute
(6 Reviews)
> Get Phone Number & Directions
301 West Bastanchury Road Suite 10 Fullerton, CA 92835
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
4 star average for Value
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.239.217
October 10, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
January 24, 2012
Dr. Zdral's office is always tidy and organized, with an assortment of interesting magazines. I have a complex medical history that has the potential of affecting my eye health, and he and Dr. Esser not only remember that, they are proactive about it in a way few other doctors I know are. If you want comprehensive, proactive, and thorough care by people who are polite and knowledgeable, this is the office to go to.
by Anonymous
June 16, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Anonymous
May 20, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
April 19, 2011
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 17, 2011
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Map and Directions
301 West Bastanchury Road Suite 10, Fullerton, CA 92835