Susan D Goldberg, MD

Susan D Goldberg, MD
2888 EUREKA WAY STE 201 REDDING, CA 96001
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Did this urologist answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this urologist promptly return your phone calls?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this urologist easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
February 14, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this urologist give unbiased advice?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this urologist again?
Without a doubt!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
December 08, 2011
I didn't get any further than her office staff. Very unprofessional and rude. I was referred to her office with an urgent referal. The woman who answered the phone said they don't offer "urgent appointments" and the soonest I could be seen was in about 2 months from now. Their office may be the only one in town that excepts my insurance, but I will drive out of town to see another urologist. The office staff is very poor on customer service. I, too, am in the healthcare field and we would be out of business if we treated patients they way I was treated.
by Disappointed Dan
June 22, 2011
Did this urologist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this urologist answer all of your questions?
No, I left confused and frustrated
by Anonymous
May 23, 2011
Are you going to visit this provider again?
Sure
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
April 14, 2011
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