Steve Jensen, DPM

Steve Jensen, DPM
780 Delnero Dr Sonora, CA 95370
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
He's just very good at what he does. I've been to him twice and each time was very pleasant at resolving my heel-health. :)
by DAN RAHN xxx.xxx.224.26
January 25, 2023
I was referred to Steve Jensen through my primary care doctor. My first appointment with him was in November of 2020 and between then and now, my experience has been abysmal. From his arrogant attitude and complete lack of empathy, to today's last straw - him YELLING at my daughter when she asked that he and his staff wear masks while I am being treated. I don't care if you don't WANT to wear a mask - no one WANTS to wear a mask! My daughter simply requested that he and his staff (not a single person at the office was wearing a face covering) comply with state mandates to wear a face covering. 

Aside from my personal issues with his attitude and treatment of me as a patient as well as my daughter, he is completely unprofessional and honestly I question if he has any knowledge of what he is doing at all. I had a slightly ingrown toenail and he gouged out more than half of my nail on either side and it's now completely deformed for life. 

He said I needed special orthotics put in my shoes so I paid $500 to have them made. When they arrived they were WAY too large to fit into any of my shoes so I asked that he cut them to fit my foot. His response was that it was my responsibility... I took them home and trimmed them and at our next appointment he said "Well now you've cut them wrong and you have to order new ones." ARE YOU KIDDING ME? Now he is trying to blame me for the constant blisters on my heel and refuses to acknowledge that they could have ANYTHING to do with the improperly sized orthotics. He tried to get me to say that I burned my heel myself!

Bottom line is that this guy is an arrogant, unprofessional and seemingly uneducated quack. RUN, don't walk, from this guy. If you don't you might never walk again...
by Laurie xxx.xxx.24.55
March 22, 2021
Does this provider treat their staff well?
Almost always
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you think that this provider was thorough with you during your appointment?
Yes
by Anonymous xxx.xxx.220.194
October 31, 2014
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.221.43
September 13, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.195.52
July 11, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this podiatrist friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.150.101
May 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.131.83
August 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.8.130
April 18, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider late to your appointments?
No, they were on time
Did you feel safe in this provider's care?
Yes
by Anonymous
January 17, 2012
They answered most of my questions but I could have used more information. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Uneven Toes
July 29, 2011
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