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Eugene Cheng

Wellness.com Featured Provider
Eugene Cheng
Upperline Health Orange
(27 Reviews)
Office

(714) 771-4191

 1038 East Chapman Avenue Orange, CA 92866

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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Yes
Did this provider show attention to detail?
Absolutely
Did you think that this provider was thorough with you during your appointment?
Very
by Anonymous xxx.xxx.182.3
April 17, 2014
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Did this provider take time with you at your appointment?
Mostly yes
Was the provider's staff welcoming to you?
Somewhat
Does this podiatrist use current and safe equipment?
Fairly current
Would you recommend this podiatrist to others?
No
by Anonymous xxx.xxx.82.84
February 21, 2014
Did you feel safe in this provider's care?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.87.28
December 26, 2013
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.121.226
November 26, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider always put the customer first?
Yes, they always put customers first
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.189.6
May 30, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel safe in this provider's care?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.2.99
March 26, 2013
Waited 1/2 hour past appointment time. Never greeted or looked in the eye. Doctor spent 3 minutes with my daugherty. Recommended orthotic sold at their office and has been out of stock for nearly 3 months with no attempt to reorder I later determined. Staff will not identify themselves on the phone. Problems are transferred to voicemail with no return calls. At this point I am going outside of my insurance and paying cash to a more professional, on the ball office. My sence is that they are under and poorly staffed. Go elsewhere if you can.
by MRW xxx.xxx.7.205
March 05, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
No, I don't think so
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Adrienne Burke xxx.xxx.0.198
February 19, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.100.175
February 18, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you and your circumstances at every appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.94.114
January 21, 2013
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Map and Directions
1038 East Chapman Avenue, Orange, CA 92866
Website https://upperlinehealth.com/provider/eugene-cheng/
Primary Specialty

Podiatrist

Practice Upperline Health Orange
Gender Male
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:7:30 AM - 4:30 PM
Friday:7:00 AM - 12:00 PM
Saturday:Closed
Sunday:Closed