Jeffery McNeely, DPM

Jeffery McNeely, DPM
2126 50th St
Lubbock, TX 79412

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Consumer Feedback

(51 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
env
4 star average for env
Does this provider have helpful information available online?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Does this provider maintain a professional appearance?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous
XXX.XXX.9.161
Was this provider helpful about using your insurance coverage?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Was this provider's staff friendly?
Yes
Would you recommend this podiatrist to others?
I Already Have
Does this provider welcome questions?
Absolutely
by Anonymous
XXX.XXX.157.41
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider maintain a professional appearance?
Absolutely
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this podiatrist to others?
I Already Have
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
XXX.XXX.188.72
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was very pleased with how friendly and welcoming they were. They made me feel right at home the moment I arrived. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always made sure that I wasn't in any pain. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one.
by John Gentry
XXX.XXX.116.145
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
XXX.XXX.249.3
Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Carl Baxley
XXX.XXX.22.119
Was this podiatrist friendly?
Yes
by Anonymous
XXX.XXX.219.157
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
XXX.XXX.80.165
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
XXX.XXX.25.173
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I am going to refer everyone I know here. I absolutely love this place.
by Monica
XXX.XXX.226.82