Jeffery McNeely, DPM

Jeffery McNeely, DPM
2126 50th St
Lubbock, TX 79412

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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Only went once ... very nice and seemed concerned. Fixed my problem so there was no need to return.
by Judy Bell
XXX.XXX.54.142
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I was confident that they were using the latest treatment methods. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Kathy Lynne Cook
XXX.XXX.144.81
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. This provider has helpful information available online, which is really convenient. They have a good website and online presence. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by david ortega
XXX.XXX.42.2
I got an appointment quickly. I've never had to wait too long. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by joann pennington
XXX.XXX.51.120
Their equipment was really impressive; safe, up-to-date, and well taken care of. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I will definitely recommend this podiatrist to people I know. My feet have never felt better.
by Dixie
XXX.XXX.16.181
Their equipment was safe, up-to-date, and well taken care of. I've never had to worry about them being understaffed or not being able to help me right when I need it. Their staff was very knowledgeable and qualified. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The restrooms at this provider's office were clean and well-maintained. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by David F
XXX.XXX.141.213
Dr. McNeely is the best!! he knows exactly what he is doing and he does not try to tell you that you have X, Y, Z problem like many other doctors just to have your business, once he finds out what is your problem, he explains it to you with detail and answers all the questions you might have, then he tries to correct/cure it without going directly to surgery, if he already used all his resources and you still have the problem and the surgery is the only last option... he is the one to go with into the OR!!!.

Also he didn't charge me for follow up visits after my surgery he saw me like 8-10 times after it, I can't remember the exact number, and most doctors do charge co pay or doctor's visit. This says a lot about his commitment with the patient and the recovery..
He is one of my favorite doctors that I had seen in my life and I am about to take my kids to be checked/treated as well.
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Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The team made the extra effort to make sure every question and concern I had was addressed. The office was very easy to locate. I didn't have any trouble finding it at all. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Rocio
XXX.XXX.109.137
Did this provider take time with you at your appointment?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Very
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous
XXX.XXX.5.64
Does the provider's staff try to be helpful?
Yes
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Would you recommend this provider to someone who asks for a referral?
Yes
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous
XXX.XXX.51.171
Does this provider have helpful information available online?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Does this provider maintain a professional appearance?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous
XXX.XXX.9.161