Paul Greenberg, DPM

Paul Greenberg, DPM
9291 Laurel Grove Rd Mechanicsville, VA 23116
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Great doctor. Explained what he was going to do for my ingrown toenail then efficiently did it pain free. Pleasant experience.
Excellent Doctor, no pain with procedure!!!
Was this provider's staff friendly?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
great doctor, however I will NEVER return due to whatever woman schedules his appointments. She could tell I was a young lady and was less then happy to assist me. I was explaining to her that I had seen another doctor between my last apt with dr. Greenberg and her response was "Ma'am.....ugh, I have other callers waiting!" I WILL NEVER RETURN! like I said he is great however, you have to get past the scheduling beast.....
Their prices were pretty high, but I've had to spend more at other places. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. I did experience some pain that I felt could have been avoided, but it wasn't too bad.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider have helpful information available online?
Yes
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this podiatrist use current and safe equipment?
Yes
Did this provider have reasonable prices?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
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