Erin L McGovern, DPM

Erin L McGovern, DPM
685 UNIONVILLE RD KENNETT SQUARE, PA 19348
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities.

Unfortunately dr Mcgovern Kutvergy is no longer with the practice in willowdale but I will try to locate her! The practice in whole is good but I really liked this particular doctor. Also, when I went in front of the judge for disability I could tell he was impressed with this doctor.
by flipz8033 xxx.xxx.21.143
January 12, 2014
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.31.232
April 23, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous xxx.xxx.111.14
April 21, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Norm D. xxx.xxx.31.232
July 31, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 19, 2012
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