Joseph Momen, MD

Joseph Momen, MD
Pediatrics Associates 11 CHENOWETH DR STE A BRIDGEPORT, WV 26330
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The doctors are great!!! The front desk people are rude. Need new front desk people. JoAnn is just plain out rude. Need some classes on how to treat the clients when they check in
by Rebecca xxx.xxx.208.129
December 30, 2015
Great doctor, good nurses. Horrible front desk staff! They are rude, not friendly or helpful at all, act like you are a bother to them. I recommend that they attend some type of anger management class or a class on being positive in the work place.
by Mammy xxx.xxx.92.152
December 15, 2014
The doctors are amazing, but the front desk staff were very rude. Didn't seem like they wanted to be there, or be bothered. I would give 5 stars if they got new front desk staff. I too work at a doctors office and we pride ourselves on being patient with patience. This is the only thing I would change.
by Happy with Drs staff not so much xxx.xxx.1.141
January 08, 2014
The Doctors are great, but the office staff...not so much. They are flat, have no personalities, and act like you are a bother to them. They barely make eye contact with you. The last time I was there, my stomach was in knots because of the woman at the front desk, but I bit my tongue. This upcoming visit will be our last visit there solely because of the receptionist staff.
by Mom xxx.xxx.37.2
December 07, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
No, I never saw one
Would you recommend this pediatrician to others?
Yes
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.93.54
December 05, 2012
I love the doctors at Pediatric Partners. However, the girls that are up front especially JoAnn are very rude and disrespectful! They make it almost unbearable to go there anymore and that is so sad considering I went there as a child myself. I gave this practice two stars only because of the upfront staff. :(
by mortified parent
October 10, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them.
by Bridgeport Dad
September 13, 2011
All the parents in my community respect them, and recommended that I bring my child there. There were a few times during the appointment that I felt like they were ridiculing me a little bit for some of my parenting opinions and I didn't appreciate it. It wasn't too bad, but I still felt uncomfortable because other pediatricians seem to understand that my child can be a vegetarian and still have a balanced diet. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by A Nonny Moose
August 25, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 12, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
by Anonymous
May 10, 2011
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