Robert E Miller, MD

Robert E Miller, MD
23000 MOAKLEY ST Suite 202 LEONARDTOWN, MD 20650
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Consumer Feedback

(61 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. This pediatrician had two separate rooms for "sick" and "well" children. You could tell that they really went the extra mile in making sure that the healthy children didn't catch anything. I couldn't believe how patient they were with first-time mothers. It didn't matter how basic the first-time mother's question was, they were always happy to spend time explaining everything to them. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by holly
August 09, 2011
It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. The waiting room had TV's, toys and magazines. It was pretty well-stocked and my child did not get bored. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by parentof5
July 19, 2011
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 26, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 21, 2011
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Was this provider's office easy to locate?
Fairly Easy
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this pediatrician have toys, magazines or TV's in the waiting room?
They had some, but nothing my kids were interested in
Were you able to relax during your appointment?
Yes
by Anonymous
June 13, 2011
Happy with him at first then when my son was 6 months old he had a reaction to some meds, Miller sent us back and forth for testing at the hospital after test after test was turning out okay. I didn't mind because i would rather be on the safe side. Then on a followup appointment we saw one of the other doctors that work with him and they immediatley said it was a normal non threatning side effect of the meds. <-- well that could had saved us time, money and most important worry. I continued to see him because in the long run there was a small chance it could had been something else. Now just last Friday my son was bit in the face by our family dog. We took him to the ER and he had to get 2 stitches on his cheek. He also had a bad puncture right under his eye. I called Miller's Waldorf office the next morning (saturday hours) explained to the receptionist what happend and that I would like miller to look over him to be sure everything looks okay, and to review the meds they put him on. she replied with Saturday appt. are for emergencies only.. WTH. I asked her to speak with Miller and tell him that my son's face was swollen and red. (signs of infection) she put me on hold and returned with. sorry emergencies only we can schedule an appointment for monday. I was so made I hung up. Called Leonardtown Monday morning, and made an appointment with the NP Jennifer Sylvester. (which is WONDERFUL) she called another doctor in. (Dr. T, she is very nice as well) and they immediatly sent us to childrens ER in DC. the Bite got infected. This is a huge deal because it could of got in his blood stream and being on his face and so close to his brain it could have hurt him REALLY bad. All could been avoided or not of gotten so bad if Miller would had seen him on Saturday.

Gave 2 stars ONLY because the other Doctors that practice there and the NP Jenn have always been good with my son.

Been speaking with co workers and they all say Miller isnt very proactive about "could be" problems. Always says"lets wait it out and see"
by Mad Momma
May 18, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
May 05, 2011
They were friendly and made me feel at home. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. The office was very easy to locate. I didn't have any trouble finding it at all.
by Lovemykids
March 28, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Did they follow up with you after your appointment?
Yes.
by Anonymous
March 21, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
March 17, 2011
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