Rosa C Guzman-Hernandez, MD

Rosa C Guzman-Hernandez, MD
2500 BUDDY OWENS AVE MCALLEN, TX 78504
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous
February 20, 2012
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Did you experience unnecessary pain during your visit?
No
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
November 18, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Was the waiting area spacious?
Yes
by Anonymous
November 16, 2011
Was this pediatrician friendly?
Very! The most welcoming office I've visited!
by Anonymous
October 12, 2011
Does this pediatrician use current and safe equipment?
Yes; the equipment is very advanced!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
by Anonymous
June 29, 2011
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 09, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
by Anonymous
March 28, 2011
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