Cecelia C Damask, DO

Cecelia C Damask, DO
Lake Mary Ear, Nose, Throat & Allergy 795 PRIMERA BLVD STE 1031 LAKE MARY, FL 32746
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Would you recommend this ENT otolaryngologist to others?
If I Had To
Did this provider give the impression that they cared about your concerns?
Not really
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
They eventually found a remedy, but it took them forever
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.252.100
February 28, 2014
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was the waiting area spacious?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.144.122
May 22, 2013
I do not like the fact that I may have to wait 48 hours before being contacted.That part of the practice I do not like. Dr Damask is always on time and I have never been overbooked. She spends the amount of time with me that I need and is very thorough with her examinations. She and her staff are very caring about my medical needs and I am very pleased with the practice
by quasimoto xxx.xxx.156.106
March 11, 2013
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.234.11
March 10, 2013
The Dr did a quick exam, then mentioned some medication that she was going to put me on like I understood or had been on it before and that was the end of the appt. The medication wasn't faxed to the pharmacy on the day we gave them the pharmacy # and it sounded like it didn't matter because a free sample was given but not of the medication prescribed. the medication made no difference, so we called to ask if the physician could review what was prescibed, call was not returned on the same day. When we reached the nurse she had to consult with the physician and didn't let us know what the plan was till we called back on now day 7...while the symptoms were still bad. She said she would fax the prescription, but once again there was nothing at the pharmacy...surprising. The absolute worst medical experience I have had
by Will never go back!! xxx.xxx.253.4
March 08, 2013
It's shocking how little they seem to care about customer service.
by Kolette xxx.xxx.192.3
March 07, 2013
Would you recommend this ENT otolaryngologist to others?
No
Did this provider show attention to detail?
Kind of, but not very much
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous
January 04, 2012
Was this provider's staff friendly?
Yes
by Anonymous
July 20, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
July 15, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 19, 2011
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