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David S Cross, MD

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David S Cross, MD
(38 Reviews)
> Get Phone Number & Directions
8409 N RUN MEDICAL DR MECHANICSVILLE, VA 23116
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by T xxx.xxx.13.16
August 09, 2014
Was this doctor's staff friendly?
Friendly Enough
Did this doctor answer all of your questions?
Yes
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
If I Had To
Would you recommend this ENT otolaryngologist to others?
If I Had To
by lisa xxx.xxx.188.234
July 15, 2014
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They always make sure to return my phone call as soon as possible. They've never left me waiting. They made the extra effort to make sure every question and concern I had was addressed. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by lt xxx.xxx.246.2
December 27, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous xxx.xxx.247.2
December 27, 2013
Dr. Cross was the best I'd seen, up to that point. I'd had one provider just dismiss my blown-out eardrum as nothing, saying it would heal quickly. Well, it didn't. I continued to suffer from symptoms, blood, and pain with it. When I saw Dr. Cross, he was compassionate and seemed to immediately have a plan for me. Although I did not continue my care with him (as I had moved a distance away), I feel confident that he would have solved the issue given time. He did one surgery that helped, but as it turns out my ear needed more help. He referred me to Dr. Wayne Shaia in Richmond, who turned out to be great also. This guy is the real deal. Even if you have to wait a while, it will be worth it. Doctors who spend time with their patients also might tend to be behind... I always remembered that the time I spent waiting for him, he was really helping somebody else. Don't begrudge that time! And if I haven't convinced you, consider this... I've spent a lot of frustrating time trying to get copies of my medical records. Even though they had to mail it to me, Dr. Cross's office was the first to get the required forms to me. And the farthest away.
by Jackson xxx.xxx.52.65
September 07, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the waiting area spacious?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.76.48
August 20, 2013
by Anonymous xxx.xxx.138.1
July 21, 2013
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.146.173
June 10, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.66.146
May 29, 2013
I was given a polite greeting when I walked in. I wish they had been a little more professional. They diagnosed my condition after a long wait.Neighborhood was nice and I am not usually scared as I carry a weapon when I am out and about. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. I don't feel any pressure to buy products. Side note: they don't answer the phone or work well with follow ups.
by Anonymous xxx.xxx.45.176
April 17, 2013
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Map and Directions
8409 N RUN MEDICAL DR, MECHANICSVILLE, VA 23116