Lee Shangold, MD, FACS

Lee Shangold, MD, FACS
ENT & Allergy Associates 251 East Oakland Avenue Port Jefferson, NY 11777
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.144.215
July 22, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office clean?
It could have used some cleaning
by Anonymous xxx.xxx.87.2
January 21, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.14.136
November 29, 2012
Was the waiting area spacious?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 05, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
February 13, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was the waiting area spacious?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
February 08, 2012
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by MG
February 05, 2012
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by Mike
January 05, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office easy to locate?
Fairly Easy
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
December 14, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
November 22, 2011
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