Hassan Kesserwani, MD

Hassan Kesserwani, MD
320 WHITE AVE
OZARK, AL 36360

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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this doctor's staff friendly?
No, they were rude
Was this doctor friendly?
Not Really
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
XXX.XXX.76.61
They took down all my information. I just hope my insurance will be billed properly. They went out of their way to make me feel special and respected, and were very compassionate to my situation. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. His office staff is not as likable and effecient as he is. I've already told my friends and family about the fantastic experience I had there. They did such an amazing job at making sure all my questions were answered. I feel confident in their care.
by Olivia
XXX.XXX.230.18
Does the provider's staff try to be helpful?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Was this neurologist friendly?
Very! The most welcoming office I've visited!
Would you recommend this provider to others?
I Already Have
Does this provider use current and safe equipment?
Yes
by Anonymous
XXX.XXX.71.228
Did this provider rush your appointment?
No
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Would you recommend this provider to others?
Yes
by Anonymous
XXX.XXX.136.74
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
XXX.XXX.150.107
I've already told my friends and family about the fantastic experience I had there. They are always prepared for my appointment and remember everything about me. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Their staff is very friendly and professional. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by bob
XXX.XXX.237.170
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
XXX.XXX.201.75
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
XXX.XXX.157.125
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They were so welcoming and friendly during my appointment and really made me feel at home. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Anonymous
XXX.XXX.180.67
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
XXX.XXX.68.199