Douglas A Layton, DO

Douglas A Layton, DO
1551 S 3RD ST GRIMES, IA 50111
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Julie Lockwood
October 09, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
June 02, 2011
VERY rude!!!!!!!!
by disappointed
February 24, 2011
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