Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider remember you by name?
Sometimes, but not always
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all