Vey Chen, DO

Vey Chen, DO
8615 S Knott Ave # 4 BUENA PARK, CA 90620
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. The chairs they had in the waiting room were not the greatest. I wish they had put more thought into patient comfort. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They didn't follow through with almost everything they told me I would get when I first arrived. I feel like they slighted me.
by nothappypatient
December 23, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 13, 2011
Would you refer this provider to a family or friend?
Yes
Was this provider's office easy to locate?
Fairly Easy
Would you recommend this family doctor to others?
Yes
by Anonymous
July 05, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Would you refer this provider to a family or friend?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider rush your appointment?
No
by Anonymous
June 02, 2011
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