John D Kirkwood, DO

John D Kirkwood, DO
4001 PRESTON AVE STE 110 PASADENA, TX 77505
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider prominently display their diplomas or business license?
Yes
by RIOS xxx.xxx.51.22
September 30, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous xxx.xxx.241.29
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.126.188
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by madeline detillier xxx.xxx.60.164
April 03, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 16, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. All my questions were answered. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Camelia
January 24, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
December 27, 2011
I got an appointment quickly. I've never had to wait too long. The office was easy enough to find. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I love that they never cancel their appointments last minute here. I can always count on them to be there for me.
by anna isaac
September 30, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
September 13, 2011
Was the waiting area spacious?
No, but I can always find a seat
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
June 09, 2011
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