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Texas Health Family Care

Wellness.com Featured Provider
Texas Health Family Care
Texas Health Family Care
(17 Reviews)
Office

(972) 355-1505

 4001 Long Prairie Rd Ste 160 Flower Mound, TX 75028
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
The most sensitive, caring, and knowledgeable family doctor you could ever want. I trust him totally with my care and with that of my family. He has never disappointed me.
by Peggy xxx.xxx.178.28
August 21, 2014
review, review review. Love to spend 5 minutes with a pop up review to spend 1 minute briefing others reviews.
by Isa xxx.xxx.31.66
October 14, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.71.217
September 03, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.139.5
March 05, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider's office clean?
It could have used some cleaning
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by New Patient xxx.xxx.67.207
January 28, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 23, 2012
Did they follow up with you after your appointment?
Yes.
Does this provider offer flexible appointment times?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
December 20, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
December 02, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this family doctor friendly?
Extremely Friendly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
December 01, 2011
The staff is very nice . There is usually a wait, but well worth the time for the quality time with Dr. Johnson. Their office equipment was in good shape and looked very current. I felt like everything was very safe. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. The waiting area here is fine. There is never overcrowding and everything is spaced appropriately. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Dr. Johnson has called me evenings and weekends to confirm I was ok...what customer care .
by Happy Patient
November 16, 2011
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Map and Directions
4001 Long Prairie Rd Ste 160, Flower Mound, TX 75028
Website https://www.care.texashealth.org/thpg/family-care-4001-long-prairie-road-suite-160-flower-mound
Primary Specialty

Hospital

Practice Texas Health Family Care
Business Hours
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed