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Tim Shepherd, MD

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Tim Shepherd, MD
(39 Reviews)
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500 N. Valley PkwySuite # 101 Lewisville, TX 75067
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Would you recommend this family doctor to others?
Yes
by Anonymous xxx.xxx.195.216
September 01, 2014
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes
by Myra Ewing xxx.xxx.217.7
July 02, 2014
Would you recommend this doctor to others?
Absolutely Not
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor friendly?
Friendly Enough
Was this doctor's staff friendly?
Friendly Enough
Was the noise level reasonable in this provider's office?
Bearable
by Anonymous xxx.xxx.145.251
May 03, 2014
I did not get a chance to see Dr. Tim Shepherd, but the nurse I saw was very nice and understanding. However, the staff is full of arrogant, and rude people. I will never go back there because of their staff. No notion of customer service.
by qwerty xxx.xxx.145.193
March 04, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Would you recommend this family doctor to others?
I Already Have
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.72.202
September 11, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.186.243
April 28, 2013
I was never able to relax during my appointment. I was on edge the whole time. Their office equipment was in good shape and looked very current. I felt like everything was very safe. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. There's been quite a few times where I've been on my way to my appointment, and they've called me to postpone it. It's not all the time, but it's still annoying. They definitely pressured me to buy products. I felt like they were just trying to make money off me. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting.
by Anonymous xxx.xxx.96.219
April 12, 2013
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.67.207
April 02, 2013
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.6.133
March 06, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this family doctor friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
by LJ xxx.xxx.67.207
February 19, 2013
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Map and Directions
500 N. Valley PkwySuite # 101, Lewisville, TX 75067