David W Carlson, MD

David W Carlson, MD
4402 BROADWAY STE 1 GARLAND, TX 75043
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Consumer Feedback

(39 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 14, 2011
Was this provider's office too cold?
No, it was fine
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
No, but I can always find a seat
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
May 23, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
May 17, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider late to your appointments?
No, they were on time
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
May 07, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. It is obvious that their office is cleaned regularly. It was fantastic. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by garlandmommy
May 02, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
April 22, 2011
Was this provider's office clean?
It was satisfactory
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Kind of, but not very much
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
April 18, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The office was very easy to locate. I didn't have any trouble finding it at all.
by Deka
March 31, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 28, 2011
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