Andrea McCarty, DO

Andrea McCarty, DO
8444 W 21ST ST WICHITA, KS 67205
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. McCarty appears be a compassionate doctor who tries to take excellent care of her patients. That being said, she has been absent a lot from work, and her office staff has failed to notify patients. I have found that the office staff promises to return phone calls and does not. It is also difficult to make appointments. Sometimes the process can take 20 minutes. I have unfortunately found crucial office mistakes.
by Nancy mmerman xxx.xxx.47.29
August 28, 2013
Their office was nice and quiet. I was worried it would be overly loud but it was fine. Their prices were very fair. The level of care you get for the price is outstanding. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by kansasduo
March 04, 2012
I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I feel like they go out of their way to accommodate my schedule. I get the appointment time I want most of the time. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions.
by Tracy
February 23, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 18, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I am going to refer everyone I know here. I absolutely love this place. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by Lasseter
December 22, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's staff friendly?
Yes
Was this family doctor friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
December 06, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 24, 2011
Was the waiting area spacious?
Yes
by Anonymous
July 01, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
May 26, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
March 05, 2011
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