Kyle A Lea, MD

Kyle A Lea, MD
1001 E PRIMROSE ST SPRINGFIELD, MO 65807
Add a Review

Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Been going to Dr. Lea for 10 years now. He's a good doctor but I think they're overbooked. Lots of doctors have left Ferral Ducan to go out on their own. The biggest problem I have is getting responses from test results and or call backs from his office. Just like right now, I'm waiting on my next direction of what to do from a CT scan. Been 6 days. They need to be more agressive in getting back to the patients and follow up. Test results can mean life or death and if they drag their feet it may be too late by time you get to a specialist. All in all, Doc Lea is cool it's not his fault. It's the whole system. It's a wreck.
by Ed xxx.xxx.112.156
February 27, 2018
Terrible waiting time for appointments; considers you a new patient when you haven't been in for a year. Office staff not very helpful or empathetic.
by David xxx.xxx.210.122
July 05, 2016
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
I Already Have
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.127.232
October 10, 2014
Your communication is your best bet with this dr. He is very thorough and will get to the bottom of your issue, but you must come in prepared to be informative or you might get the 1-2-3 and you're out the door before you know it. Bring all your meds in each time. You definitely need to be proactive in your health. I trust this dr. very much and feel we are a team in my well-being.
by No One Special xxx.xxx.157.74
July 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.194.242
June 10, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this family doctor answer all of your questions?
Some were answered
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.7.203
May 04, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.47.189
March 14, 2013
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.255.98
February 26, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.78.239
February 08, 2013
Was the waiting area spacious?
Yes
Does this family doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.226.178
December 11, 2012
Add a Review