Lavert Morrow, MD

Lavert Morrow, MD
6826 NATURAL BRIDGE RD SAINT LOUIS, MO 63121
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
Yes
Does this doctor use current and safe equipment?
Yes
Does this provider listen to your concerns and respond respectfully?
Mostly
Do you feel confident that this provider will work with you until a solution is reached?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Yes
Was this family doctor's staff friendly?
Not Really
Would you recommend this family doctor to others?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
They don't really take that extra step to make me feel special. I'm just another client to them. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. I was never able to relax during my appointment. I was on edge the whole time.
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you refer this provider to a family or friend?
No, I wasn't impressed
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
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