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Marcos J Iza, MD

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Marcos J Iza, MD
(12 Reviews)
> Get Phone Number & Directions
231 E NORTHWEST HWY PALATINE, IL 60067
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.73.205
August 27, 2012
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
October 11, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always dress so nice here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.
by K L K
July 28, 2011
Would you recommend this family doctor to others?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
July 25, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this provider to others?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 03, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
June 02, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Nimit
May 28, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
No
Was this provider's office too cold?
No, it was fine
by Anonymous
April 28, 2011
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
March 24, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 21, 2011
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Map and Directions
231 E NORTHWEST HWY, PALATINE, IL 60067