Bernard L Berks, DO

Bernard L Berks, DO
1265 W MARKET ST GERMANTOWN, OH 45327
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I was given a polite greeting when I walked in. It was nice to be acknowledged. It is obvious that their office is cleaned regularly. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. They made the extra effort to make sure every question and concern I had was addressed.
by june xxx.xxx.116.145
September 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.153.211
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.229.19
May 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.169.140
April 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.1.240
April 17, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Did this family doctor answer all of your questions?
Yes
by Anonymous
December 20, 2011
Are you going to visit this provider again?
Not if my life depended on it
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was this provider's staff friendly?
No, they were rude
by Anonymous
November 28, 2011
Everyone in my community knows that they are the absolute best in the field. The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Having Saturday appointments really helps my husband and myself since we work Monday through Friday.
by Hayes & Michele Johnston
October 13, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider late to your appointments?
No, they were on time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 15, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Jim Thompson
June 04, 2011
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